X Vouchers
Vouchers
Close

Why Buy
From Us

Book a
Service/MOT

Aftercare
Why we're different

Testimonials
read our reviews

Contact Us
get in touch

Robins Diary

Use Common Sense!  Learn by your mistakes!

We seem to be in a world where we are either not expected or allowed to have or use simple common sense!  Rules, regulations, and probably more importantly lack of responsibility and trust seem to be removing the flair, intuition, satisfaction and efficiency of using simple common sense.

I realise I am generalising but surely,  if we were to rely on good old fashioned common sense, we wouldn’t need to be told how to do everything!  We could find out for ourselves.

When I was a kid at school we learnt the green cross code, so we could cross the road - now it seems we have to wait for the green man to tell us if we can!!

I hear so many stories about people who could do their job more efficiently or better, but rules and regulation get in the way, and often health and safety seems to be the excuse!  Maybe it’s just a symptom of the litigious society we live in, but my vote would be going back to using good old common sense, yes we will make mistakes, but isn’t that the best way to learn? Why not think about whatever you’re doing – that way it’s your own fault if you make that mistake and you cannot blame everyone else!!

It will certainly make you learn, and that wouldn’t do any of us any harm, as we should never stop learning!!

 

“Common sense is genius dressed in its working clothes“ Ralph Waldo Emerson

Call me: 07984 647938
Reevoo Reevoo Reevoo Reevoo

Hear what our customers have to say about us

Reviews and customers’ comments are a very important part of our business – we work hard to ensure that our customers are treated in the way we would like to be treated ourselves which is why we rely upon customer feedback to maintain our standards and make improvements where required. Here are some examples of customers’ comments...

Saw the car that we wanted at a reasonable price, and was offered a good part ex price for ours, the whole experience was problem free with good communication from Andy the sales adviser. Highly recommended., Linda B

Great Experience

Frank tells us about his experiences at Luscombe Mitsubishi

From the beginning we were greeted with a smile, good morning and the offer of a drink. Steve Atack was absolutely amazing, really friendly and made us feel at ease as we were looking for our first mobility car. He took my husband for a test drive and was really knowledgeable about the Mitsubishi Asx. We picked our car up this morning and Steve talked my husband through everything on the car. Thank you Steve, You are a credit to Luscombes.

Tracy D, Wakefield, West Yorkshire

Steve Atack was absolutely amazing

Hi Robin

 

I would just like to say "thank you" to you.  I have never, in all the time I have been driving, had such a good experience when buying a car - and I have had lots of cars in my time.  Matt was very helpful and even came with me for a test drive when I picked up the car last night.  He then put some petrol in the car, something I have never come across before as usually the car is on fumes when picked up.  To then find that the car had nice new mats was an added bonus.

 

Your way of working is superb and I have already been singing your company's praises and will continue to do so.

 

Kind regards

Jane R, Bradford, West Yorkshrie

Matt was very helpful - your way of working is superb

Just want to pass on some positive feedback to one of your staff in the parts dept. I called in today (12/05/16) to collect some parts which I ordered a couple of weeks ago, upon collection I asked if they were pretty simple to put together, the young lad on parts (didn't get his name but a young Asian chap) was happy to help and come and assist in putting these parts on. Now I'm no expert but he was more than happy to do everything and even got wet for his troubles (when putting the washer cap on) but made sure all was in place before I went on my way. A nice extra touch from him and it left a very good impression on both staff and organisation.

Positive feedback! Beyond the call of duty

Hi Robin

I would just like to say "thank you" to you.  I have never, in all the time I have been driving, had such a good experience when buying a car - and I have had lots of cars in my time.  Matt was very helpful and even came with me for a test drive when I picked up the car last night.  He then put some petrol in the car, something I have never come across before as usually the car is on fumes when picked up.  To then find that the car had nice new mats was an added bonus.

Your way of working is superb and I have already been singing your company's praises and will continue to do so.

Kind regards
Jane R

I have never had such a good experience when buying a car

The staff at Luscombe Mitsubishi were excellent, they gave me time to go over everything. They took me for a test drive and explained everything I needed. JB

The staff were excellent