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Robins Diary

The ups and downs on the rocky road of life.

This week I am reflecting on the disappointment of doing so well but coming up short, no matter if it’s football, business or life generally.

I have been lucky enough over the years to enjoy success in all areas of life, sport and business, but trust me it’s not all a lovely easy road, and it’s the way you come back after failures that makes winning or achieving feel better.

I managed to win 16 British Championships, 3 FIM World Cups, and even an Aussie title in 2011, plus a fair share of Motor Trade Awards, and it’s not winning that drives you on, it’s the feeling you get when you don’t succeed that hurts more than the winning feeling, that drives you to be better. If you don’t hurt when you lose, you’ll never be a winner. I have suffered the pain of losing many times - if that hurts, you will go on and work harder, not give in, not let the atmosphere or pressure affect your performance, not say “well we did well, or better than we expected”.

I really think the performance of Gareth Southgate, and his preparation, is down to the pain he suffered in 1990 - he has done an amazing job.  Now he has a team of players who feel it first hand, and they didn’t expect that, so next time they will be better, but some may not have the mental strength, some may not have the ability to keep their place as others come along, but there will enough of England’s players there to help them.

We were ironically on a shortlist of three dealers to win the Best Franchised Dealer in the UK at the Motor Trader Awards on Wednesday night, and we also came up short - a great achievement to be in the Top 3, especially as I have been suffering from a back injury since February and spent very little time at work since then, so now the staff have to decide if they feel the pain of coming so close, and bounce back and win, or settle for being ‘just very good’. The difference is no one remembers how close you were, you either win or lose!

It’s really hard to bounce back, but in my motor bike life, I was so determined, and hated losing so much, it just made me try harder, practise more, concentrate more, never give up, just never give less than 100% every time, every day, and that’s what winners do. That’s what cost England the win, they lost concentration and allowed Croatia to score, and in business we have to do the same.  So if we hate losing enough, customers will get the same great service every time, we won’t forget things, we won’t let our concentration slip, and not only will we come back stronger, we will be a better company for it, and our customers and our accounts will reflect the difference.

So whilst I’m disappointed for my managers who I would have loved to see representing the company on stage, I’m sure they will have had a taste, and be disappointed enough, to not want to be back, but need it!!

 

“Character cannot be developed in ease and quiet.  Only through experience of trial and suffering can the soul be strengthened, ambition inspired and success achieved.”  Helen Keller

Call me: 07984 647938
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Motability at Luscombe Mitsubishi Leeds

"At Luscombe's our different way of dealing with customers extends into our Motability department. We go the extra mile to ensure our Motability customers benefit from an equally high level of customer service"
Robin Luscombe (Managing Director)

 

Why Choose Luscombe Mitsubishi for Motability

 

At Luscombe Mitsubishi we appreciate that every Motability customer is different. We have a dedicated team of four Motability Specialists,  who are specifically trained and on hand to ensure that all the stresses are taken care of. We even offer an initial home visit. Our Mitsubishi models are ideal, as not only do they provide impressive fuel economy figures, the ASX and Outlander models offer very easy access with a higher seating and driving position, perfect if you need a car that's easy to get in and out of.

What sets us apart from the rest?
Yes we are a small dealership rather than a large PLC, but it's for this reason that we can offer you such a personal service. We are not bound by company policy and will try our best to make the Motability rules fit around your needs to ensure the best care and service for you. We believe in TLC not PLC at Luscombe Mitsubishi. 

Our Most Popular Motability Offers include:

  • The All New Mitsubishi Eclipse Cross, loaded with technology, from only £113 advance rental for WPMS Holders - now available

  • £250 Cashback with every Mitsubishi Motability Vehicle - renewals only subject to terms and conditions - ask for details

  • The Mitsubishi Mirage Juro Manual and Automatic is available with Nil Advance Payment and

  • Right now, the ASX 2 1.6 with Rear Parking Sensors is also available with £99 Advance Payment.

  • The Outlander Diesel 2 5 Seat 2.2 DiD 4x4 is available on motability with £1,999 Advance Payment

  • The Outlander PHEV Juro 2.0 4x4 Auto is available on motability with £2,999 Advance Payment

Meet your Motability Specialists Graham or Steve

 

Graham Smithson

"I have worked in the motor trade all my working life - that's 27 years so it goes without saying that I have a lot of experience! I started on the shop floor as a paint sprayer and worked my way up."

 

 

Andy Manchester

I have worked in the motor trade for a total of 15 years, 7 of that as a Motability Specialist and 3 years with Mitsubishi, so my knowledge is extensive. If you require any additional information or would like to arrange a test drive, please feel free to call me any time.

 
 

Luscombe Mitsubishi make Motability easy

 

Easy Access

 

For your convenience at Luscombe Mitsubishi Leeds we have disabled car parking right outside the showroom door. If you call us to say you're coming down, we will be waiting at the door.

Advice & Information

 

We operate in a friendly personal and 'no pressure' manner at our award winning dealership ensuring that no matter how complex your requirements, at Luscombe Mitsubishi Leeds, all of our three Motability Specialists are experienced enough to deal with any enquiry.

Test Drives

 

We always have the full range of Mitsubishi cars available to test drive - just give us a call on 01132 776099 and we will have the vehicle of your choice ready and waiting for you to drive.

Motability Adaptions

 

We are aware that some customers require special modifications to their vehicles and at Luscombe Mitsubishi Leeds this is not a problem. Graham and Andy have a wealth of Motability experience between them and are accustomed to dealing with all aspects of Motability.

Our most popular motability offers

 

For more information, please contact either Graham, Steve or Andy on 01132 776099 , who will be happy to talk you through the Mitsubishi Motability range and answer any questions you may have.