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Robins Diary

Use Common Sense!  Learn by your mistakes!

We seem to be in a world where we are either not expected or allowed to have or use simple common sense!  Rules, regulations, and probably more importantly lack of responsibility and trust seem to be removing the flair, intuition, satisfaction and efficiency of using simple common sense.

I realise I am generalising but surely,  if we were to rely on good old fashioned common sense, we wouldn’t need to be told how to do everything!  We could find out for ourselves.

When I was a kid at school we learnt the green cross code, so we could cross the road - now it seems we have to wait for the green man to tell us if we can!!

I hear so many stories about people who could do their job more efficiently or better, but rules and regulation get in the way, and often health and safety seems to be the excuse!  Maybe it’s just a symptom of the litigious society we live in, but my vote would be going back to using good old common sense, yes we will make mistakes, but isn’t that the best way to learn? Why not think about whatever you’re doing – that way it’s your own fault if you make that mistake and you cannot blame everyone else!!

It will certainly make you learn, and that wouldn’t do any of us any harm, as we should never stop learning!!

 

“Common sense is genius dressed in its working clothes“ Ralph Waldo Emerson

Call me: 07984 647938
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Not From Leeds? Not a Problem!

In the 5 years since we opened, our reputation for excellent customer service has spread far and wide. We now find lots of our customers come from much further afield to buy from us.

Why?

  • We are open, honest & trustworthy! We have built our whole business on this principle.
  • So much so, you can ring our MD direct on his mobile.
  • We make it easy and stress-free! No more endless battles with pushy salespeople to get the best price
  • Because the most effective advertising for our business doesn’t come from us, it comes from our many happy (and genuine) customers who leave reviews on our service
  • How do we know they’re genuine? Because only verified customers can leave a review.

How?

  • Communication is key! Our sales executives are extremely experienced in responding quickly and effectively to email and telephone enquiries, and have the latest technology allowing them to send photos and videos of our cars to customers further afield.
  • They are also empowered to give part exchange valuations via email or telephone (subject to vehicle condition being as stated) allowing customers across the length and breadth of the UK access to the very best deals.
  • With our close proximity to the M1, M62, M621 and A1 motorways, plus our free pickup service from Leeds Railway Station less than 2 miles away, getting to us is easy too.
  • Can’t make it to Leeds? No problem! We deliver too.
Please note locations are approximate for privacy reasons.

Take a look at where some of our customers have come from to get the Luscombe’s service.

Hear from our customers

Great Experience - Saw the car that we wanted at a reasonable price, and was offered a good part ex price for ours, the whole experience was problem free with good communication from Andy the sales adviser. Highly recommended., Linda B
Clear, unequivocal answers and accurate advice - The service I received was prompt and courteous. The dealership states that it has " straight talking sales staff and managers who come out of their offices " and that is absolutely how it is.  Andy Manchester the member of the sales team with whom I dealt gave clear, unequivocal answers to my questions and accurate advice with regard to the accessories I`d need. Buying a car is always stressful to some extent as it involves a great deal of money. Andy`s approach helped to de-stress the whole experience and I was hugely impressed with the Luscombes dealership.  Mr S B
I have never had such a good experience when buying a car - Hi Robin I would just like to say "thank you" to you.  I have never, in all the time I have been driving, had such a good experience when buying a car - and I have had lots of cars in my time.  Matt was very helpful and even came with me for a test drive when I picked up the car last night.  He then put some petrol in the car, something I have never come across before as usually the car is on fumes when picked up.  To then find that the car had nice new mats was an added bonus. Your way of working is superb and I have already been singing your company's praises and will continue to do so. Kind regards Jane R
The staff were excellent - The staff at Luscombe Mitsubishi were excellent, they gave me time to go over everything. They took me for a test drive and explained everything I needed. JB

PLEASE FEEL FREE TO CONTACT ME ANY TIME - YOU CAN EMAIL ME AT ROBIN@LUSCOMBEMOTORS.CO.UK OR MY MOBILE 07984 647938.